Aalok Institute

Refund Policy at Aalok Institute

Welcome to Aalok Institute.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enroll in our training programs, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Aalok Institute provides professional IT training programs through online and classroom platforms across India and internationally.

If you have any questions regarding this Privacy Policy, you may contact us at:

📧 training@aalokinstitute.com

📞 +91 86550 15955

2. Information We Collect

We may collect the following types of information:

  • Personal Information
  • Full Name
  • Email Address
  • Phone Number
  • City / Location
  • Course Interest
  • Payment Information (processed securely via payment gateway)

Technical Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Cookies and tracking data

We only collect information necessary to provide our training services and improve user experience.

3. How We Collect Information

We collect information when:

  • You fill out a registration or inquiry form
  • You enroll in a course
  • You contact us via phone or email
  • You browse our website
  • You interact with our advertisements

We may use cookies and similar technologies to enhance website functionality and analyze traffic.

You can disable cookies in your browser settings, but some features may not function properly.

4. How We Use Your Information

We use your information to:

  • Process course registrations
  • Provide access to training programs
  • Send course updates and important notifications
  • Respond to inquiries
  • Improve our website and services
  • Send promotional updates (you may opt out anytime)
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

5. Advertising & Analytics

We may use third-party services such as:

  • Google Ads
  • Google Analytics
  • Facebook Ads

These platforms may use cookies or tracking technologies to show relevant advertisements and measure campaign performance.

You can control ad personalization settings through your Google or Facebook account.

6. Sharing of Information

We may share your information only with:

  • Trusted service providers (payment gateways, hosting providers)
  • Legal authorities when required by law
  • Cloud storage providers for secure data storage

All partners are required to maintain confidentiality and data security.

We do not share personal data for unrelated marketing purposes.

7. Data Security

We implement appropriate security measures including:

  • SSL encryption
  • Secure servers
  • Restricted data access
  • Administrative safeguards

While we strive to protect your information, no system can guarantee 100% security.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain records
  • Comply with legal requirements
  • Resolve disputes

You may request deletion of your personal data, subject to applicable legal obligations.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request restriction of processing

To exercise your rights, contact us at training@aalokinstitute.com.

10. Children’s Privacy

Our services are intended for individuals above 18 years of age.

If you are under 18, parental or guardian consent is required before enrolling in any course.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

13. Contact Details

If you have any questions about this Privacy Policy or your personal data, please contact:

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